Privacy Policy

  • Purpose

Reliance Cleaning Solutions Commitment to Data Privacy
The policy set forth below outlines the personal data that Reliance Cleaning Solutions may collect, how Reliance Cleaning Solutions uses and safeguards that data, and with whom we may share it. This policy is intended to provide notice to individuals regarding personal data in an effort to be compliant with the data privacy laws and regulations of the jurisdictions in which Reliance Cleaning Solutions operates.

Reliance Cleaning Solutions encourages our employees, independent contractors, customers, suppliers, commercial visitors, business associates, investors and other interested parties to read this policy. By using our website or submitting personal data to Reliance Cleaning Solutions by any other means, you acknowledge that you understand and agree to be bound by this policy, and agree that Reliance Cleaning Solutions may collect, process, transfer, use and disclose your personal data as described in this policy.

  • Personal Data

Reliance Cleaning Solutions is committed to maintaining all reasonable precautions to ensure the privacy and security of personal data gathered by Reliance Cleaning Solutions  During your use of our website or through other communications with Reliance Cleaning Solutions  personal data may be collected and processed by Reliance Cleaning Solutions  In general, Reliance Cleaning Solutions collects personal contact information (e.g. name, company, address, telephone number and e-mail address), which you knowingly provide either by registration, survey, answering questions or otherwise for use in our commercial relationship. At times we may collect additional personal data that you voluntarily provide, including, but not limited to, job title, additional contact information, date of birth, hobbies, areas of interest, and professional affiliations.

  • Use of Personal Data

Reliance Cleaning Solutions  website is intended to be used by Reliance Cleaning Solutions customers, commercial visitors, business associates, investors, and other interested parties for business purposes. Personal data collected by Reliance Cleaning Solutions through its website or by other means is used in support of our commercial relationship with you, including, but not limited to, the processing of customer orders, orders from vendors, managing accounts, learning about customers’ needs, responding to inquiries, and providing access to information. Also, in compliance with the laws and regulations of the relevant jurisdiction to support our relationship with you:

  • we may share personal data with our worldwide affiliates to better understand your business needs and how we can improve our products and services;
  • we may use third party service providers to assist us in collecting, assembling or processing personal data in connection with services related to our business relationship;
  • we (or a third party on our behalf) may use personal data to contact you about an Reliance Cleaning Solutions offer in support of your business needs or to conduct online surveys to understand better our customers’ needs; and
  • we may use personal data for marketing and promotional activities.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell your personal data to third parties, nor share it with third parties except as set forth in this policy. Reliance Cleaning Solutions will retain your personal data as long as you maintain a customer relationship with Reliance Cleaning Solutions and/or if you have registered to receive marketing or other communication from Reliance Cleaning Solutions  until such time as you request that we delete such personal data.

  • Third Party Service Providers

Reliance Cleaning Solutions is the commercial operator of its website and uses service providers to assist in hosting or otherwise acting as data processors, to provide software and content for our sites and to provide other services. Reliance Cleaning Solutions may disclose personal data supplied by you to these third parties who provide such services under contract to protect your personal data. In addition, where consistent with the laws and regulations of the relevant jurisdiction, Reliance Cleaning Solutions may disclose personal data if such disclosure:

  • is a use of the personal data for an additional purpose that is directly related to the original purpose for which the personal data was collected;
  • is necessary to prepare, negotiate and perform a contract with you;
  • is required by law or the competent governmental or judicial authorities;
  • is necessary to establish or preserve a legal claim or defence;
  • is part of a corporate restructuring, sale of assets, merger or divestiture; or,
  • is necessary to prevent fraud or other illegal activities, such as wilful attacks on Reliance Cleaning Solutions information technology systems.
  • Non-Personal Data Collected Automatically

When you access Reliance Cleaning Solutions  websites or web portals, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates and related service providers to monitor the attractiveness of our websites and improve their performance or content. In this case, processing is performed on an anonymous basis and at Reliance Cleaning Solutions  discretion.

  • Other Online Data

In addition, certain online technical applications or other interactions you have with Reliance Cleaning Solutions may require the entry of business and technical data. By providing the requested information, you are consenting to the processing and storage of such information by Reliance Cleaning Solutions  Unless Reliance Cleaning Solutions is advised that you want this information removed from Reliance Cleaning Solutions  server, such information may be retained by Reliance Cleaning Solutions and used for future commercial communications. A request for removal of this information can be made at the contact information provided below. Reliance Cleaning Solutions will take all reasonable precautions to assure that no such information will be provided or divulged to other third parties, except, if applicable, those third parties performing site hosting, maintenance, and related site service activities.

  • “Cookies” – Information Stored Automatically on Your Computer:

  • Cookies: We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.This enables the web server to identify and track the web browser. We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.
  • Analytical Tools: We may use analytical tools to analyse the use of this website. These tools generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. If we use Google Analytics, they will store this information.Google’s privacy policy is available at https://support.google.com/analytics/answer/6004245?hl=en-GB. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
  • Children

Reliance Cleaning Solutions will not knowingly collect personal data from children under the age of 18. Reliance Cleaning Solutions  website is not intended for individuals under 18 years of age

  • Security and Data Integrity

Reliance Cleaning Solutions will take reasonable precautions to protect personal data in its possession secure against the risk of loss, misuse, unauthorized access, disclosure, alteration and destruction. Reliance Cleaning Solutions periodically reviews its security measures in an effort to ensure the privacy of personal data.

Reliance Cleaning Solutions will use personal data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. While Reliance Cleaning Solutions will take reasonable steps to ensure that personal data is relevant to its intended use, accurate, complete, and current, Reliance Cleaning Solutions is also relying upon each individual to assist in providing accurate updates of his or her personal data.

  • Data Retention

In general, Reliance Cleaning Solutions will only retain personal data for as long as needed for the specific purpose of processing and in accordance with Reliance Cleaning Solutions  records management policy, or as otherwise required by the laws and regulations of a particular jurisdiction. For example, data will be retained during the time period that you are authorized to use Reliance Cleaning Solutions website, including any Reliance Cleaning Solutions tools accessible through our website. Upon termination of such authorization, your personal data related to use of Reliance Cleaning Solutions website will be removed.

  • Data Access and Correction

Upon request, Reliance Cleaning Solutions will grant individuals reasonable access to personal data that it holds about them. In addition, Reliance Cleaning Solutions will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Reliance Cleaning Solutions also relies upon each individual to assist in providing accurate updates of his or her personal data. In order to access, correct, amend, or delete the personal data Reliance Cleaning Solutions holds about an individual, the individual should contact the following:

PHONE: 03333 58 05 06 | EMAIL: info@reliancecleaningsolutions.co.uk

  • EU Data Privacy Rights

If your personal data is processed in the EU or you are a resident of the EU, the EU General data Protection Regulation grants you certain rights under the law. In particular, the right to access, correct, or delete the personal data Reliance Cleaning Solutions holds about you.

To the extent required by applicable law, Reliance Cleaning Solutions will grant individuals reasonable access to personal data that Reliance Cleaning Solutions holds about them and will take reasonable steps to permit such individuals to correct, amend, or delete information that Reliance Cleaning Solutions holds about them. Reliance Cleaning Solutions also relies upon each individual to assist in providing accurate updates of his or her personal data. In order to access, correct, amend, or delete the personal data Reliance Cleaning Solutions holds about an individual, the individual should contact his or her Reliance Cleaning Solutions commercial contact or contact us at the following email address: info@reliancecleaningsolutions.co.uk

If you have a comment, question, or complaint about how Reliance Cleaning Solutions is handling your personal data, we invite you to contact us in order to allow us to resolve the matter. In addition, individuals located in the EU may submit a complaint regarding the processing of their personal data to the EU data protection authorities (DPAs). The following link may assist you in finding the appropriate DPA: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

  • Links to Other Websites

Reliance Cleaning Solutions may contain “links” to websites owned and operated by third parties. By accessing these links, which are provided for your convenience, you will leave our site and will be subject to the privacy practices of the other website. This policy does not apply to any personal information you provide to unrelated third parties.

  • Changes to this Policy

Reliance Cleaning Solutions reserves the right to modify this policy from time to time in order that it accurately reflects the legal and regulatory environment and our data collection principles. When material changes are made to this policy, Reliance Cleaning Solutions will post the revised policy on our website.

  • Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email see our contact us page.

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